Frequently Asked Questions


Quick Answers to Common Queries

Installation and Getting Started

How do I install Leo Wallet?

Is Leo Wallet available on mobile, iOS, or Android?

Why does syncing take so long on Aleo?

Why do transactions take so long?

How does Leo Wallet ensure my privacy?

How is Leo Wallet more secure than other wallets?

Why can't I create a transaction?

Why did the wallet open a window when I sent a transaction?

Wallet Features and Functionality

Why is Balance Pending Sync stuck at 0%?

What derivation paths does Leo Wallet support?

Which tokens does Leo Wallet support?

How do I send ALEO?

Why do I see multiple transactions even though I only sent one?

Where do I find my wallet address?

Can I add custom tokens to Leo Wallet?

Can I manage multiple wallets within Leo Wallet?

Does Leo Wallet support hardware wallets such as Ledger and Trezor?

Can I connect Leo Wallet to decentralized applications (DApps)?

How do I add a custom network to Leo Wallet?

Does Leo Wallet offer any staking services?

How do I monitor the transaction status for sent or received tokens?

How can I set custom gas fees for transactions in Leo Wallet?

What languages does Leo Wallet support, and how do I change the language settings?

Aleo Token and Faucet

How do I access the Aleo Faucet?

Seed Phrase and Wallet Recovery

What is a seed phrase?

How to export your seed phrase?

How do I import my seed phrase?

What if I lost my secret recovery phrase, seed phrase, or mnemonic?

I imported my wallet but some accounts are missing, how do I restore all of my accounts?

How do I import a new account?

How do I recover my wallet if I change devices or lose access to my current device?

Security and Backup

What are the security features of Leo Wallet?

How do I create a backup of my Leo Wallet?

What is the difference between a public key and a private key?

How do I ensure my Leo Wallet is up-to-date with the latest security features?

Troubleshooting and Support

Why did my transaction fail?

How long does it take to generate a transaction?

Why am I not seeing my balance in the wallet?

How to report a scam?

I sent tokens to the wrong wallet address.

What if I forgot my Leo Wallet password?

I found a bug, what should I do?

How to contact support?

Updates and Misc FAQs

Is Leo Wallet open-source?

Is there a transaction fee for using Leo Wallet?

How can I stay updated with the latest news and updates related to Leo Wallet?